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- Health & Welfare Advisory and Consulting Services
- Strategic Planning and Consulting for Health & Welfare Benefit Plans
Through customized high-tech, high-touch, benefit solutions, HGS offers design, implementation and service of comprehensive employee benefits, compensation and retirement plans:
- Providing strategies that help combat the rising costs of health care
- Guiding clients in making informed benefit decisions that meet budget goals and satisfy employee needs
- Driving communications that help current and prospective employees understand the value of their benefits package
- Reducing administrative burden and increasing efficiency
- Best practices recommendations on benefit plan designs, policies and processes
- Market Analysis and Benchmarking
As a member of United Benefit Advisors (UBA) we participate in and have access to the largest employee benefits benchmarking survey in the United States. Some of the services include:-
- Pre-renewal and renewal analysis,
- Benchmarking,
- Negotiations with all carriers to get full benefit of unique business model, using HGS’s aggregate data.
- Market all benefit plans to appropriate vendors, analyze, consolidate and present responses and help evaluation and decision making process
- Financial Analysis and Reporting
- Management Reports
- Employee contribution analysis
- Legal Compliance (Health & Welfare Benefit Plans)
- Health & Welfare Form 5500 preparation assistance.
- General compliance support (not direct legal support) Technical, compliance and regulatory updates
- HIPAA privacy compliance assistance
- Compliance audit
- Technical review of Contracts/ Plan Documents/ Summary Plan Descriptions / Amendments
- Eligibility Data Management
- Electronic Enrollment System
- Online employee self-service benefits enrollment system (BES) customized for the Global business.
- Complete data management with multiple options for the manner in which data will be updated on this system.
- Checklist-based architecture
- EDI management
- HIPAA compliant data interchange with all carriers
- Billing & Payroll Deduction Reporting Services
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- Payroll feeds and ownership for payroll deduction process on benefits managed by HGS
- Generation of self-accounting statements for self-funded plans.
- Reconciliation and audit of carrier bills, audit vis-à-vis payroll.
- Generation of payment advices on all lines of coverage.
- Employee Support Services
- Communication and Client Educational Support
- Development and review of employee communication materials
- Employee Satisfaction Surveys
- Employee benefit statements
- Conduct open enrollment campaigns – email, webinar, conference calls.
- Health Risk Assessment
- Health Risk Assessment tools, research and analysis , Wellness strategies
- Benefits Help Desk / Employee Advocacy Services (Contact Center)
- Employee Support- Toll free and email responses to active and terminated employees, dependents
- Claims advocacy- Employee advocacy on claims issues, helping employees till resolution of payments.
- Activity reporting
- Payroll deduction queries
- Eligibility and policy enforcement
- COBRA Administration
- COBRA Notices
- Premium collection
- Support to participants on COBRA issues
- Open Enrolment support
- Retirement Planning and Wealth Management – 401(k) Plan
- 401(k) Plan design
- Eligibility management and payroll coordination
- Participant support
- Compliance support
- Discrimination testing and audit support
- Global Benefits Capabilities
- To support our clients and employees globally, we will use our association with Globex International, and utilize the services of a partner broker in each of these countries. We offer ‘on the ground’ service and support and procure the right insurance programs
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