1. Health & Welfare Advisory and Consulting Services

    1. Strategic Planning and Consulting for Health & Welfare Benefit Plans
    2. Through customized high-tech, high-touch, benefit solutions, HGS offers design, implementation and service of comprehensive employee benefits, compensation and retirement plans:

      • Providing strategies that help combat the rising costs of health care
      • Guiding clients in making informed benefit decisions that meet budget goals and satisfy employee needs
      • Driving communications that help current and prospective employees understand the value of their benefits package
      • Reducing administrative burden and increasing efficiency
      • Best practices recommendations on benefit plan designs, policies and processes

    3. Market Analysis and Benchmarking
    4. As a member of United Benefit Advisors (UBA) we participate in and have access to the largest employee benefits benchmarking survey in the United States. Some of the services include:-

      • Pre-renewal and renewal analysis,
      • Benchmarking,
      • Negotiations with all carriers to get full benefit of unique business model, using HGS’s aggregate data.
      • Market all benefit plans to appropriate vendors, analyze, consolidate and present responses and help evaluation and decision making process

    5. Financial Analysis and Reporting
      • Management Reports
      • Employee contribution analysis

    6. Legal Compliance (Health & Welfare Benefit Plans)
      • Health & Welfare Form 5500 preparation assistance.
      • General compliance support (not direct legal support) Technical, compliance and regulatory updates
      • HIPAA privacy compliance assistance
      • Compliance audit
      • Technical review of Contracts/ Plan Documents/ Summary Plan Descriptions / Amendments
  2. Eligibility Data Management

    1. Electronic Enrollment System
      • Online employee self-service benefits enrollment system (BES) customized for the Global business.
      • Complete data management with multiple options for the manner in which data will be updated on this system. 
      • Checklist-based architecture
      • EDI management
      • HIPAA compliant data interchange with all carriers

  3. Billing & Payroll Deduction Reporting Services

      • Payroll feeds and ownership for payroll deduction process on benefits managed by HGS
      • Generation of self-accounting statements for self-funded plans.
      • Reconciliation and audit of carrier bills, audit vis-à-vis payroll.
      • Generation of payment advices on all lines of coverage.

  4. Employee Support Services

    1. Communication and Client Educational Support
      • Development and review of employee communication materials
      • Employee Satisfaction Surveys
      • Employee benefit statements
      • Conduct open enrollment campaigns – email, webinar, conference calls.

    2. Health Risk Assessment
      •  Health Risk Assessment tools, research and analysis , Wellness strategies

    3. Benefits Help Desk / Employee Advocacy Services (Contact Center)
      • Employee Support- Toll free and email responses to active and terminated employees, dependents
      • Claims advocacy- Employee advocacy on claims issues, helping employees till resolution of payments. 
      • Activity reporting
      • Payroll deduction queries
      • Eligibility and policy enforcement

  5.  COBRA Administration
    • COBRA Notices
    • Premium collection
    • Support to participants on COBRA issues
    • Open Enrolment support

  6. Retirement Planning and Wealth Management – 401(k) Plan
    • 401(k) Plan design
    • Eligibility management and payroll coordination
    • Participant support
    • Compliance support
    • Discrimination testing and audit support

  7. Global Benefits Capabilities
    • To support our clients and employees globally, we will use our association with Globex International, and utilize the services of a partner broker in each of these countries.  We offer ‘on the ground’ service and support and procure the right insurance programs
www.benefits-desk.com
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